In accordance with art. 52 of Legislative Decree 206/2005 ("Consumer Code"), has the right to withdraw from the contract, without any penalty and without having to provide any reasons, within 14 days from the day you received the purchased products.
In accordance with art. 54 of the Consumer Code, you can exercise the right of withdrawal by using one of the following methods:
a) sending, by registered letter with return receipt, the complete withdrawal form attached hereto; or
b) sending by registered letter with return receipt any other explicit declaration of your decision to withdraw from the contract.
The aforementioned declarations must be sent to the attention of BLCKTHEMALL S.R.L.S to the following address via Nino Pesce 2/3, 18018 Taggia (IM). To meet the deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. It is understood that the burden of proving the correct and timely exercise of the right of withdrawal will be charged to the Customer / consumer.
In accordance with art. 57 of the Consumer Code, once the withdrawal from the contract has been exercised, the products to be returned must be delivered to the courier and returned to the Seller no later than fourteen (14) days from the date on which the decision to withdraw from the contract.

Return costs are the responsibility of the Consumer.
The Consumer is responsible for reducing the value of the goods resulting from the handling of goods other than that necessary to establish the nature and characteristics of the goods.
In accordance with art. 59 of the Consumer Code, the right of withdrawal is excluded in the case of purchase of goods made to measure or personalized or sealed goods that do not lend themselves to being returned for hygienic reasons or related to health protection and were opened after delivery.
The right of withdrawal is considered exercised correctly if the following conditions are fully met:
1) the products must not have been used, worn, washed;
2) the identification tag must still be attached to the products with the disposable seal which is an integral part of the good; all products offered for sale by the Seller are provided with an identification tag attached with a disposable seal, which is an integral part of the goods. The good must be tried without removing the tag and the relative seal, as the returned products that do not have it will not be accepted.
3) the products must be returned in their original packaging;
4) returned products must be delivered to the carrier within fourteen (14) days from the communication to the Seller of the decision to withdraw from the contract;
5) the products must not be damaged.
If all the required conditions are met, the Seller, in accordance with art. 56 of the Consumer Code, will reimburse the price of the products purchased, the shipping and return costs being borne by the Consumer, ie those for returning the purchased products to the Seller.
After the Seller has received the return and checked that all the requirements have been met, he will proceed with full reimbursement; if the existence of a decrease in value of the returned products is found, the Seller will send an e-mail in which the amount deducted as a deduction from the reimbursement will be communicated and will proceed to reimburse the due quota. Whatever the payment method used among those available, the reimbursement is activated by the Seller as soon as possible, and in any case within fourteen (14) days from the date on which the returned products were received and after verifying that the withdrawal took place in the compliance with the above conditions.

Attachment 1)
Model withdrawal form pursuant to art. 49, paragraph 1, lett. h)
(complete and return this form only if you wish to withdraw from the contract)
BLCKTHEMALL S.R.L.S., Via Nino Pesce 2/3, [email protected]
Notice of withdrawal
With the present I, the undersigned ____________________ residing in __________________ Via __________ ____________________ I notify the withdrawal from the sales contract of the following goods: _______________________________________________________________________________________ ordered on ________________ and received on __________________. ____________, there ____________________

In faith
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